AXEL.Senior Creative Designer

Kaia

Giving an AI receptionist a voice, and a K practices remember.

Client
Kaia · The Aesthetics OS
Role
Brand designer, solo
Timeline
3 weeks
Studio
WeLaunch Design
Scope
Brand identity & launch
Year
2026
01 · Problem
Launching into the biggest room of the year, with no brand.Kaia was a brand-new AI receptionist with no identity, three weeks out from ASPS, where it had to win over plastic surgeons on sight.
02 · Solution
A mark that sounds like it answers the phone.I built the K from a voice burst and an AI spark, so practices read “receptionist you talk to” before reading a word. Guidelines, print, social and covers were ready for launch day.
03 · Result
Interested clients came in before the brand even launched.

A brand-new AI that answers the phone for aesthetic practices, and needed to sound human doing it.

Kaia is one system for aesthetic and plastic surgery practices: an AI receptionist that answers every call 24/7 and books consults in real time, a CRM that follows up every lead, and an EMR built for aesthetic charting. New business, no identity, and a launch date at ASPS in Houston.

[1] Kaia AI[2] Kaia CRM[3] Kaia EMR

  • Make it a voice

    Kaia isn’t a chatbot. It’s a receptionist you talk to, so the brand had to carry sound.

  • Put the K first

    The client wanted the letter K to be the hero of the mark, readable at any size.

  • Read as AI, and as trustworthy

    Clinicians had to see a capable AI tool, not a sci-fi gimmick.

TeamMe, soloTime3 weeksDeadlineASPS · Oct 15–18

The idea: one mark, three answers

A voice that carries.

The left half radiates outward like a voice travelling down the line: a call going out, answered. Its four strokes also echo the cross practices already trust.

A K you can’t miss.

The right half curves like a sound wave and closes the letterform, so the K reads first on a favicon, a phone screen or a booth banner.

One spark of AI.

A single cerulean spark, the only accent in the mark, signals intelligence without robot clichés, and became the brand’s highlight colour everywhere.

Voice, K, AI. One mark.

Set beside a calm wordmark, the icon works as the primary logo, a stacked secondary and a stand-alone app icon.

The identity system

A logo suite for every surface, a colour palette led by Green Vogue and the cerulean spark, and a three-family type system.

Kaia primary logo in eggshell and cerulean on Green Vogue
Primary · on dark
Kaia secondary stacked logo
Secondary
Kaia primary logo in Green Vogue on white
Primary · on light
Kaia icon in Green Vogue
Icon
Kaia icon in white on cerulean
Icon · white

Colour

Click a swatch to copy its hex

Typography

Headlines · Bricolage Grotesque ExtraBold

Every call. Every lead. One system.

Body · Rubik

Kaia answers every call 24/7, books consults in real time and hands off to your team when it matters.

Labels & UI · Space Mono

[1] KAIA AI · [2] KAIA CRM · [3] KAIA EMR

Wordmark

Drawn from Marcante Semi Bold: calm and rounded, so the icon does the talking.

Kaia, live

The identity out in the world: on the street, on screen and in hand at the booth.

Three Kaia posters on street stands: The Aesthetics OS, Finally connected, and One System
Street posters
Kaia launch site on a laptop: Kaia runs your practice while you see patients
Launch site
Kaia ASPS brochures: It's 11:42 PM, Kaia answered, and Every call, every lead, every chart
ASPS brochure

Built for the booth

The print kit built for ASPS Houston, Oct 15–18, at Booth #211. Three cards, each telling one part of the product, front and back.

Card 1 front: Introducing The Aesthetics OS
Card 1 back: One System — every call answered, every lead followed up, charting built for aesthetics
[1] The whole system
Card 2 front: Every call. Every lead. Every chart. Finally, one system.
Card 2 back: Aesthetic practice software, finally connected, with a QR code to Booth #211
[2] Finally connected
Card 3 front: It's 11:42 PM. Kaia answered — a phone showing Kaia booking a patient by text
Card 3 back: By morning, the patient is booked, followed up and ready to chart
[3] The 11:42 PM call
One-pager: Kaia runs your practice while you see patients, with product screens
One-pager · Kaia runs your practice
One-pager: Kaia builds one system for the entire aesthetic practice
One-pager · One system

Social, ready to post

A launch set that turns Kaia’s promise into scroll-stopping moments: the 7:14 PM missed call, the drowning front desk, the cost of voicemail.

Post: Your front desk is drowning — meet Kaia, the AI receptionist that answers every call
Post: 7:14 PM on a Tuesday — one voicemail greeting away from losing a consult
Post: You can't spec this out. You have to have lived it. Kaia was built by a plastic surgeon
Post: Every missed call is a missed consult — voicemail cost calculator
Post: a checklist of what Kaia handles for the practice

Practices are asking about Kaia before the brand has even launched.

“Kaia is hard to explain: an AI that answers your phones. In three weeks Axel turned that into a brand practices trust on sight, and a launch kit we’re proud to hand over at the booth.”
Dr. Shitel Patel · Founder, Kaia
ClientKaia · The Aesthetics OS
DesignAxel Apelo, solo
StudioWeLaunch Design
DeliveredLogo system, identity, print, social

Got a brand that needs a voice?